ICT PROCUREMENT PROCESS: DEVELOPING A MODEL FOR THE PRE-TENDER PROCESS

Authors

  • M. M. Vaheed Faculty of Technology Management and Technopreneurship, Universiti Teknikal Malaysia Melaka, 76100 Durian Tunggal, Melaka
  • M. N. H. Tahir Faculty of Technology Management and Technopreneurship, Universiti Teknikal Malaysia Melaka, 76100 Durian Tunggal, Melaka
  • B. A. Baider Faculty of Information and Communication Technology, Universiti Teknikal Malaysia Melaka, 76100 Durian Tunggal, Melaka

DOI:

https://doi.org/10.4314/jfas.v10i2s.86

Keywords:

ICT projects, ICT procurement, ICT user requirement study, ICT requirement elicitations, ICT functional specifications, dialectical theory

Abstract

This research seeks to develop an anticipatory model that can help address the knowledge challenges arising from ICT procurement processes. It also examines at the Pre-Tender stage on how the insufficiency in requirement engineering can cause procurement errors during procurement process and eventually leading to challenged ICT projects. These requirements are sometimes impacted by various processes within and external to the government agencies advertising them. There are 4 groups of respondents identified that represents the relationship chain in a process of procuring ICT systems for government agencies. The domain of knowledge can be identified as a gap impacting efficient purchasing processes of ICT systems. Therefore, the aim of this study is to develop an anticipatory model that can help address the knowledge and communicating challenges arising from an ICT procurement processes.

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Published

2018-05-31

Issue

Section

Research Articles