TOWARDS MOBILE DESIGN GUIDELINES-BASED CULTURAL VALUES FOR ELDERLY ARABIC USERS

Authors

  • A. Alsswey Centre for Instructional Technology and Multimedia, Universiti Sains Malaysia, 11800 Penang
  • I. N. Umar Centre for Instructional Technology and Multimedia, Universiti Sains Malaysia, 11800 Penang
  • H. Al-Samarraie Centre for Instructional Technology and Multimedia, Universiti Sains Malaysia, 11800 Penang

DOI:

https://doi.org/10.4314/jfas.v10i2s.70

Keywords:

culture, elderly users, mobile user interface, mobile application

Abstract

The way elderly people interact with technology has been emphasized in previous studies to involve numerous cultural aspects related to language, religion, habits and customs. Despite the current calls for standardizing the design of user interface (UI), there appears to be a notable lack in the design of the mobile UI in order to meet the expectations of elderly users. This study was conducted as an attempt to address the key mobile UI design guidelines based on the cultural values of Arabic elderly users. An interview was carried out with 40 elderly people to gather the necessary insights for proposing workable design guidelines for mobile applications. We found that elderly users’ vision, trust, boredom, physical change, stress and confusion were the main cultural elements that elderly Arabic users are concerned about when designing the mobile UI. The results of this study may offer insightful directions to the design of mobile UI, thus increase satisfaction.

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Published

2018-05-30

Issue

Section

Research Articles