THE RELATIONSHIP BETWEEN ACCEPTANCE AND SATISFACTION OF LEARNING MANAGEMENT SYSTEM USAGE IN A BLENDED LEARNING ENVIRONMENT

Authors

  • S. Ghazal Centre for Instructional Technology and Multimedia, Universiti Sains Malaysia, 11800 Penang
  • H. Aldowah Centre for Instructional Technology and Multimedia, Universiti Sains Malaysia, 11800 Penang
  • I. N. Umar Centre for Instructional Technology and Multimedia, Universiti Sains Malaysia, 11800 Penang

DOI:

https://doi.org/10.4314/jfas.v10i2s.61

Keywords:

blended learning, learning management system, acceptance, satisfaction, Yemen

Abstract

The objective of this study is to examine if there is a relationship between students’ acceptance and satisfaction of Learning Management System (LMS) usage in a blended learning environment. A quantitative research approach was used in which a total of 174 students from a public university in Yemen were surveyed using the questionnaire. Structural equation modeling (SEM) was used for data analysis. The results indicated that both students' perceived ease of use and perceived usefulness had a significant positive relationship with student satisfaction. Therefore, higher education institutions need to consider the relationships between the factors of acceptance and satisfaction in implementing a blended learning environment. Consequently, LMS system’s ease of use and usefulness make it possible for students to devote their attention to learning the course materials instead of spending additional effort in learning the instrument.

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Published

2018-05-30

Issue

Section

Research Articles